Check-in
You can check-in for your flight via two methods: online or at the airport. Please arrive at the airport in advance and read the hand luggage and baggage regulations carefully. A customer who is late for check-in or boarding is not allowed on the flight.
Begins:
- 2 hours before departure — most airports
- 2 hours 30 minutes before departure — Dalaman, Kazan
- 2 hours 40 minutes before departure — Murmansk
- 3 hours before departure — Abu Dhabi, Dubai, Yekaterinburg, Krasnoyarsk, Moscow (Sheremetyevo), Nalchik, Novosibirsk, Osh, Samara, Samarkand, Saint Petersburg, Saratov, Sochi, Stavropol (international flights), Tashkent, Ufa, Istanbul
- 4 hours before departure — Moscow (Vnukovo)
Ends:
- 40 minutes before departure — most airports
- 60 minutes before departure — Istanbul, Dubai and Abu Dhabi
To check in, you must:
- be present in person at the airport
- show the document that you used to book the ticket at the check-in desk
- register your baggage
Boarding:
- ends 25 minutes before departure
- ends 20 minutes before departure from Moscow (Vnukovo and Sheremetyevo) and Sochi
Check-in desk numbers are indicated on the board at the airport of departure.
Unaccompanied minors can only check in at the airport check-in desk, online check-in is not available.
Customers who have booked the extra seat option (for personal comfort or fragile baggage) must get a boarding pass for an extra seat at the check-in desk at the airport of departure before the end of flight check-in. Otherwise, the airline will not be able to provide this service.
At Vnukovo Airport, you can check in for a flight at Terminal A at the desks*:
- 116-127 — check-in for domestic flights
- 127B-H — check-in for domestic flights without luggage
- 128-130 — Drop Off, baggage check-in for customers who checked-in online for domestic flights
- 131-134 — check-in for international flights, entrance to the section is after passing passport and visa control in front of the section 135
- 135-140 — Drop Off, baggage check-in for customers who checked-in online for international flights
*The number of operating check-in desks depends on the number of flights departing at the same time.
At Sheremetyevo Airport, you can check in for a flight at desks No. 365-374 in Terminal C, self-check-in deskss are also available.
Pre-flight inspection and boarding of flights are carried out in Terminal B.