The right of claim under the contract of carriage, including the requirements for the return of funds, without any reservations belongs to the Passenger, and does not depend on the identity of the person who paid for the Booking.
Concluding of the contract of air carriage by the Passenger shall be proved by the Itinerary Receipt. Based on the request of the Passenger, Pobeda Airlines LLC may amend the terms of the air carriage agreement, unless otherwise stipulated by the rules for the application of tariffs and Fees of Pobeda Airlines LLC. Changes can be made before starting check-in for a flight. Charges (payment) for introducing amendments shall be collected according to the procedure provided by the rules of application of tariffs and Fees.
It is PROHIBITED to place the following categories of passengers in the emergency exit row and where rescue equipment is located:
Measurement must be made before passing to the passenger screen filtering. Cabin baggage allowances are not cumulative for passengers traveling together and do not apply to children under 2 years old, transported without a separate seat.
For air travel, booked and paid after 18.02.19:
The following can be transported in the cabin:
Ladies' bag or briefcase, or backpack with dimensions of 36 x 30 x 23cm
One suit in garment bag
A bouquet of flowers
The lack of indication of weight and dimensions of some things cannot be regarded as an opportunity to transport things that are obviously not small and allowing them to be placed in cabin baggage without compromising the rights of other passengers or security requirements as defined by the Supreme Court of the Russian Federation. Cabin baggage allowances are not cumulative and do not apply to children under 2 years old, transported without a separate seat.
At the same time, for air travel, booked and paid starting from 18.02.2019, the passenger can alternatively use the previously existing rules for the transportation of cabin baggage (until 18.02.2019): Cabin baggage is not limited in quantity and weight, but must fit freely into the cabin baggage gauge with dimensions of 36 x 30 x 27 cm.
Cabin baggage, with dimensions outside of the requirements for its safe accommodation (paragraph 9.1 of these Rules), is transported as Checked Baggage with the fee specified in the terms of the tariff application.
The terms and conditions of transportation, delivery and receipt of Checked baggage and Cabin baggage are defined in Annex 2 to the Rules
Rules for the carriage of liquids and other types of hazardous Baggage are defined in Annex 3.
Walk (ride) to the transportation security zones outside the checkpoints or without complying with the conditions of admission;
Carry out transportation on falsified (fake) and / or invalid travel, transportation and / or identity documents;
Carry (or drive) items and / or substances that are prohibited or restricted for movement into the transport security zone and the free access area of the airport or aircraft, as well as items and substances that are prohibited or restricted for movement;
Perform acts of unlawful interference with respect to the airport and aircraft, as well as other actions that lead to damage to the airport and aircraft equipment and the aircraft, or use them not for functional purposes, resulting in loss of life, material damage or the possibility of such consequences.
Transportation of pregnant women
Pregnant women are not allowed to fly after 36 weeks of pregnancy, and after the 32nd week in the case of multiple pregnancies (twins). Women after the 28th week of pregnancy are allowed on flights ONLY when providing a medical certificate authorizing air travel, as well as a completed guarantee obligation in the check-in process.
Transportation of pregnant women is subject to the provision of medical certificates. The medical certificate should indicate the duration of pregnancy, the number of fetuses and the expected date of delivery. The medical certificate must be issued by a competent medical institution where a pregnant woman is observed not earlier than 7 days before the start of transportation.
At the same time, Pobeda Airlines LLC is not liable to the pregnant woman for possible negative consequences for her and / or fetus, deterioration of well-being during and after transportation, including premature birth.According to the recommendations of the World Health Organization, the preferred age for transporting children by air is 7 days.
Transportation of persons not admitted to entry at the destination or transit point
The airline is not liable for the refusal to the passenger to enter the country. The passenger is obliged at the request of the airline or government agencies to return to the point of departure or other destination, implying unrestricted entry, in case of country's refusal to accept this passenger, regardless of whether this country is a destination or transit point.
Carriage of a passenger who is denied entry into the country is carried out at the expense of the airline that delivered him/her.
Deported (expelled) persons and persons in custody/escort, are accepted for transportation only for flights without intermediate landings.
Transportation of passengers with disabilities and other individuals with physical dysfunctions
In accordance with Article 106.1 of the AC RF, disability and availability of life limitations can not be grounds for requiring documents confirming the state of health of such passengers due to their disability or life limitations. All services are provided to a disabled person only on the basis of his request, and cannot be imposed.
At the airport, passengers with disabilities and or other physical dysfunction are served by the airport operator certified to carry out airport activities to provide passenger services without the additional fees:
escort and assistance while moving through the airport (including zones for getting in and getting out of the vehicle), check-in and baggage check-up for air transportation, pre-flight and post-flight inspections, border and customs control at the airport, boarding the aircraft and disembarking from it, baggage claim upon arrival of the aircraft;
provision of special means for movement (including wheelchairs), allowing the movement of disabled passengers and other physical dysfunction throughout the airport;
duplication of the audio and visual information provided at the airport and necessary for familiarizing passengers with disabilities and other physical dysfunction;
granting temporary use of a wheelchair to a passenger from the number of disabled persons and other persons with disabilities that is not able to move independently in case of a delay in delivery to the destination airport or airport of an intermediate landing of a special vehicle for movement belonging to a passenger with disabilities, or in case of loss or damage to this item during air transportation;
clients with disabilities and other persons with disabilities must arrive at the check-in desk no later than 120 minutes before the check-in deadline to provide escort and/or assistance when moving around the airport and/or providing special means for movement and boarding the aircraft..
Electrically operated wheelchairs are checked in exclusively as checked baggage at the check-in desk. Wheelchairs on liquid batteries shall not be accepted for transportation, their transportation is only allowed without a battery (written consent of the passenger is required).
Wheelchairs on dry batteries or lithium-ion batteries are transported with disconnected and insulated terminals. In cases where the design of the vehicle allows the removal of a battery and the passenger has a strong rigid packaging kit, transportation is carried out with the battery removed. Procedures for disconnection, isolation and dismantling of the battery are performed by the passenger or his/her attendant.