Pobeda Airlines LLC, Aeroflot Group - Fares and conditions Skip to main content

Fares and conditions

Air fares

  1. The minimum fare is 499 rubles with the fees stipulated by the fare application rules, and excluding the cost of additional services.

  2. Fares may vary depending on the date and direction of the flight.

  3. All fares of Pobeda Airlines LLC that are subject to special fare application conditions are special.

  4. The number of offers for each of the fares (including the minimum fare) on each flight is limited.

  5. The airline reserves the right to regulate the number of seats for sale at each of the fares.

  6. When booking transportation on the official website www.pobeda.aero, no additional fees are charged.

  7. When booking transportation through agents, additional fees may be charged from customers, including a fee for the provision of services of automated booking systems (YR) in the amount of 90 rubles per segment for tickets issued at agencies accredited by Transportation Clearing House on a CCS-TCH form.

  8. When booking transportation at the airline's call center, a fee of 500 rubles/customer is charged.

Rules for applying non-refundable fares

  1. Information on non-refundable fares, including "Basic" and "Advantageous" package offers

    1. The fare application rules apply only to carriages on flights operated by Pobeda airline.

    2. Booking tickets that do not stipulate the condition of returning the fare paid under the air transportation agreement upon termination of the passenger air transportation agreement (tickets with non-refundable fares) is possible through any booking channels, including on Web site www.pobeda.aero.

    3. The airlines fare application rules regulate one-way air fares. Fares may be combined to build roundtrip air transportation types.

    4. Pobeda Airlines does not provide the connection of its own flights (transfer transportation) if there is a separate transportation document for each flight. Transfer transportation of passengers and baggage requires one transportation document.

    5. The fare application rules cover flights to be performed until December 31, 2019.

    6. Ticketing with an open date of departure is not allowed.

    7. A passenger has the right to carry with himself or herself one child under the age of 2 years without providing the child with a separate seat in the aircraft cabin. On international flights, a fee (a reduced fare) for transporting a baby without providing a seat in the aircraft cabin in the amount stipulated by the terms of the applicable fare is applied.

    8. Special conditions: in case of providing a separate seat in the cabin for a child under 2 years old, the discounted fare shall not apply.

    9. Special conditions: there is no discounted fare for the transportation of children from 2 to 12 years old.

  2. Making changes to the booking

    Voluntary changes to the air transportation agreement are not allowed except for the following changes:

    1. It is possible to make changes to the customer's full name no later than 4 (four) hours before the departure time of the flight according to the schedule indicated in the ticket through the airline's call center, and at least 40 (forty) minutes before the departure time of the flight according to the schedule - through the airport ticket office. An additional fee is charged for making changes to the customer's air carriage agreement related to changing the name (surname) in the manner and amount stipulated by the terms of the applicable tariff. Adjustments of the client's personal data that create prerequisites for a complete replacement of the client for the originally purchased ticket are not allowed.

    2. Date, time of flight and/or route may be changed for an additional fee no later than 48 (forty eight) hours before the departure time according to the schedule through the call center of the airline. In the event that the new fare is higher than the fare at which the ticket was originally purchased, the difference shall be paid by the passenger in full.

    3. Ordering an additional service by the passenger no later than 4 (four) hours before the departure time according to the schedule indicated in the ticket is possible through the Manage my booking on www.pobeda.aero website or via the call center of the airline, as well as, no less than 40 (forty) minutes before the departure time according to the schedule, through the airport ticket office. Changes to the passengers air transportation agreement related to the ordering by the passenger of an additional service are subject to additional fees in the form and amount stipulated by the terms and conditions of the applicable fare.

    4. The fee for changing the date or time of departure and/or the route is 5,000 rubles for 1 passenger for 1 segment.

  3. Refunds

    1. In the event of a passengers voluntary refusal of air transportation, no refund will be made for the purchased ticket.

    2. If a passenger did not use the transportation on any section (segment) of the transportation route and did not notify the airline of the refusal of the air transportation, the airline's booking system automatically cancels the subsequent sections (segments) of the route.

      A passengers refusal of transportation in any section (segment) of the transportation route is carried out in the manner provided for the voluntary amendment of the terms of the passenger transportation agreement within the validity period of the transportation obligation. Changes can be made through the call center of the airline (for any of the passengers) or through the Manage my booking on www.pobeda.aero website (simultaneously for all passengers indicated in the booking).

      Changes to the passengers air transportation agreement related to the cancellation of transportation route sections (segments) are subject to additional fees in the form and amount stipulated by the terms and conditions of the applicable fare.

    3. If a passengers notification of the refusal of air transportation is received after the end of the passengers check-in time for the flight indicated in the ticket, or if such a notification is not received, the fare paid for the air transportation shall not be returned to the passenger.

  4. List and amounts of additional fees and services

    The list and amounts of additional services and airline fees are published on www.pobeda.aero in the Fares and Fees section.

Fare Policy for Refundable Fares

  1. Information about fares ("Maximum" package offer).

    1. The fare application rules apply only to carriages on flights operated by Pobeda airline.

    2. "Maximum" package fare provides for a condition of the refund of the fare paid under the air transportation agreement upon termination of the passenger air transportation agreement (tickets with refundable fares).

    3. The Pobeda airlines fare application rules regulate one-way air fares. Fares may be combined to build roundtrip air transportation types, but only between the same pair of cities.

    4. Pobeda Airlines does not provide the connection of its own flights (transfer transportation) if there is a separate transportation document for each flight. Transfer transportation of passengers and baggage requires one transportation document.

    5. Ticketing with an open date of departure is not allowed.

    6. A passenger has the right to carry with himself or herself one child under the age of 2 years without providing the child with a separate seat in the aircraft cabin. On international flights, a fee (a reduced fare) for transporting a baby without providing a seat in the aircraft cabin in the amount stipulated by the terms of the applicable fare is applied.

    7. Special conditions: in case of providing a separate seat in the cabin for a child under 2 years old, the discounted fare shall not apply.

    8. Special conditions: there is no discounted fare for the transportation of children from 2 to 12 years old.

       

  2. Refunds

    1. Refunds under the “Maximum” package fare. If the passenger refuses to use an air carriage service more than 48 hours before the check-in for the flight, as indicated in the ticket, the fare component of the ticket price shall be refunded in full with charging a fee for operations of cancelling the booking, calculating the money to be refunded, and processing the refund, in the amount of 999 rubles per passenger for each flight segment. If the customer refuses air transportation less than 48 hours before the end of check-in for the flight indicated in the ticket, ticket refund is not possible.

    2. In case of purchasing the “Return” service, if the passenger refuses to use an air carriage service more than 48 hours before the check-in for the flight, as indicated in the ticket, the fare component of the ticket price shall be refunded in full with charging a fee for operations of cancelling the booking, calculating the money to be refunded, and processing the refund, in the amount of 999 rubles per passenger for each flight segment. If the passenger refuses to use an air carriage service less than 48 hours before the check-in, the fare component can be refunded only in cases of forced return of tickets.

    3. If the passenger notification about his or her refusal to use an air carriage service is received after the end of passenger check-in for the flight, as indicated on the ticket, or if such notification is not received, the passenger shall not be refunded the freight money paid for such air carriage service.

    4. If the passenger did not use an air carriage service on any section (segment) of the route and failed to notify the Airline about his or her refusal to use such air carriage service, the Airline’s booking system shall automatically cancel all subsequent sections (segments) of the route. The ground is Paragraph 27 of the Federal Aviation Regulations "General Rules of Air Carriage Services, Baggage and Cargo Carriage, and Requirements to the Service of Passengers, Consignors, and Consignees".

      The passenger’s refusal to use the air carriage service on some section (segment) of the route shall be registered according to the procedure provided for voluntary change of the terms of the passenger’s air transportation agreement within the validity period of the carriage obligation. Such changes can be made through the Airline’s call center (for any passenger) or via the Manage my booking on pobeda.aero (simultaneously for all passengers specified in the booking).

      The fee for changing the air transportation agreement due to cancelling some sections (segments) of the route shall be charged according to the procedure and in the amount as provided for by the applicable fare terms.

       

  3. List and amounts of additional fees and services

    The list and amounts of additional services and fees are published on www.pobeda.aero in the Fares and Fees section.

Charges for the Additional Services

Seat selection (1 seat per 1 flight)

Name of the service Website Call–centre*
Rows 8-11, 19-32, seats 12ABC-14ABC from 199 rub. from 199 rub.
Seats 2ABC, rows 3-7 from 249 rub. from 249 rub.
Seats 12DEF-14DEF, rows 17-18 (extra legroom) from 399 rub. from 399 rub.
Seats 1ABC, 2DEF, rows 15-16 (extra legroom) from 999 rub. from 999 rub.

Seat selection in airport (1 seat per 1 flight)

Name of the service Domestic flights International flights
Rows 19-32 400 rub 10 euro
2ABC, rows 3-11, 12-14ABC 500 rub 12 euro
12-14DEF, rows 17-18 (extra legroom) 1000 rub 20 euro
Rows 15-16 (extra legroom) 1500 rub 30 euro
1ABC***, 2DEF (extra legroom) 2000 rub 35 euro

Checked baggage carried in the baggage hold of an aircraft**

Name of the service Website Call–centre* Airports of the Russian Federation for transportation between points within the European part of Russia (when paying at the boarding gate) Airports of the Russian Federation for transportation between points located in the European and Asian parts of Russia (when paying at the boarding gate) Airports of the Russian Federation for transportation between points located in the European or Asian parts of Russia and points of foreign countries (when paying at the boarding gate) Airports of foreign
countries
Checked baggage, up to 10 kg 899-2599 rub. от 899 rub. 1799 (3500) rub. 2299 (3500) rub. 2599 (3500) rub. 37 (57) euros
Checked baggage, up to 20 kg 1199-4199 rub. from 1199 rub. 3499 rub. 3999 rub. 4199 rub. 65 euros
Checked baggage, up to 32 kg 2399-6699 rub. от 2399 rub. 5499 rub. 5999 rub. 6699 rub. 98 euros
Surcharge for each 1kg overweight (up to 3 kg inclusive) 500 rub. 500 rub. 500 rub. 10 euros
Surcharge for an excess from 4 kg to 9 kg inclusive 1599 rub. 2099 rub. 2599 rub. 31 euros
Transportation of oversized baggage (over 203 cm (the sum of length, width and height)). One article of baggage up to 32 kg 5000 rub. 5500 rub. 6500 rub. 50 euros
Bicycle, for 1, not more than 20 kg from 1499 rub from 1499 rub. from 1499 rub from 1499 rub from 1499 rub from 21 euros
Fishing equipment, for 1 set, not more than 20 kg from 1499 rub from 1499 rub. from 1499 rub. from 1499 rub from 1499 rub from 21 euros
Skis or snowboard, for 1 set, not more than 20 kg from 1499 rub. from 1499 rub. from 1499 rub. from 1499 rub from 1499 rub from 21 euros

Cities located in the European part of Russia: Moscow, Anapa, Astrakhan, Belgorod, Volgograd, Vladikavkaz, Voronezh, Gelendzhik, Saratov, Kaliningrad, Krasnodar, Kirov, Kazan, Makhachkala, Murmansk, Mineralnye Vody, Nazran (Magas), Nalchik, Naberezhnye Chelny, Perm, Petrozavodsk, Sochi, Samara, St. Petersburg, Stavropol, Ufa, Ulyanovsk, Cheboksary, Yaroslavl.

Cities located in the Asian part of Russia: Barnaul, Gorno-Altaisk, Yekaterinburg, Izhevsk, Irkutsk, Kemerovo, Krasnoyarsk, Kurgan, Novosibirsk, Omsk, Surgut, Tomsk, Tyumen, Tobolsk, Ulan-Ude, Chelyabinsk.

Other services

Name of the service Website Call–centre* Russian airports Airports of foreign countries
"Unaccompanied minor" 4500 rub. 4500 rub.* 4500 rub. 75 euros
Carriage of a pet in the cabin (in a container)***** 1999 rub. 1999 rub.* 3000 rub. 55 euros
Service "Refund/Exchange ticket"
Service "Extra Seat" Are established at the flight fare level
Certificate of performed flight, scanned copy by e-mail (original sent by the Russian Post) 1000 (1500) rub.
SMS notifications about the flight status
Transportation of weapons 45000 rub.
Aeroexpress tickets adult is 450 rubles per trip, for children under 7 years old travel is free

Penalties for booking adjustments:

Type of penalty Domestic flights Foreign flights
Penalty for correcting the full name up to 3 characters****** 500 RUB 10 EUR
Penalty for correcting the full name of more than 3 characters****** 5000 RUB 85 EUR
Penalty for flight cancellation******* 999 RUB/segment 20 EUR/segment
Penalty for changing the flight 5000 RUB/segment 85 EUR/segment
Penalty for correcting the data of the client's document****** 500 RUB 10 EUR
Penalty for correcting the data of the document when boarding the aircraft 1500 RUB 25 EUR

*Is made in the call center of the airline no less than 4 hours before the departure.

**The baggage fee is calculated based on the departure date and route.

***Warning - some aircrafts have a partition and when you choosing 1A-1C Extra Comfort seats, there may be less legroom than if you take 2D-2F seats or seats near the emergency exit.

**** The price the service includes the service company fee (from 50 to 100 dirhams) at the Dubai airport. 

*****On flights from Moscow to Hurghada and Sharm El-Sheikh, the animal transportation service is not provided, except for service dogs and guide dogs.

******Adjustments of the client's personal data that create prerequisites for a complete replacement of the client for the originally purchased ticket are not allowed.

*******Applicable for the "Maximum" tariff. You will be able to cancel the flight and refund the money for the ticket(s) or change the date /time of departure no later than 48 hours before departure. Tickets are refunded at the place of purchase.