Check-in
You can check-in for your flight via two methods: online or at the airport. Please arrive at the airport in advance and read the hand baggage and luggage regulations carefully. A customer who is late for check-in or boarding will not be allowed on the flight.
Begins:
- 2 hours before departure
- 2 hours 30 minutes before departure from Kazan, Murmansk
- 3 hours before departure from Yekaterinburg, Krasnoyarsk, Sochi, Saratov, Nalchik, Novosibirsk, Ufa
- 4 hours before departure from Moscow (Vnukovo)
Ends:
- 40 minutes before departure
Check-in desk numbers are indicated on the board at the airport of departure.
Boarding:
- ends 25 minutes before departure
- ends 20 minutes before departure from Moscow (Vnukovo) and Sochi
To register you must:
- be present in person at the airport
- show the document for which you booked the ticket at the check-in desk
- register your luggage
Unaccompanied minors can only check in at the airport check-in desk, online check-in is not available.
Clients who have booked an extra seat must get a boarding pass for an extra seat at the check-in desk at the airport of departure before the end of flight check-in. Otherwise, the airline will not be able to provide this service.
At Vnukovo Airport you can check in Terminal A at the desks*:
- 116-127 – check-in for domestic flights
- 127B-H – check-in for domestic flights without luggage
- 128-130 – Drop Off, luggage check-in for clients who checked-in online for domestic flights
- 131-134 – check-in for international flights, entrance to the section is after passing passport and visa control in front of the section 135
- 135-140 – Drop Off, luggage check-in for clients who checked-in online for international flights
*The number of operating desks depends on the number of flights departing at the same time.
To save time on pre-flight formalities at the airport, check-in online on our website or via our mobile app. Online check-in is only available for clients who have purchased the Seat Selection service.
Begins:
- 24 hours before departure
Ends:
- 40 minutes before departure from Russian airports
- 4 hours before departure from foreign airports
Boarding:
- ends 25 minutes before departure
- ends 20 minutes before departure from Moscow (Vnukovo) and Sochi
After checking-in online, you must print out your boarding pass and take it with you to the airport.
Contact the baggage drop-off desk at least 40 minutes before your flight.
Online check-in is not available for unaccompanied children and clients with pets.
Read more in the transportation regulations