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Check-in

You can check-in for your flight via two methods: online or at the airport. Please arrive at the airport in advance and read the hand baggage and luggage regulations carefully. A customer who is late for check-in or boarding will not be allowed on the flight.

Begins:

  • 2 hours before departure - most airports
  • 2 hours 30 minutes before departure - Kazan, Saratov
  • 2 hours 40 minutes before departure - Murmansk
  • 3 hours before departure - Saint Petersburg, Yekaterinburg, Sochi, Nalchik, Novosibirsk, Krasnoyarsk, Ufa
  • 4 hours before departure - Moscow (Vnukovo)

Ends:

  • 40 minutes before departure

Check-in desk numbers are indicated on the board at the airport of departure.

Boarding:

  • ends 25 minutes before departure
  • ends 20 minutes before departure from Moscow (Vnukovo) and Sochi

To register you must:

  • be present in person at the airport
  • show the document for which you booked the ticket at the check-in desk
  • register your luggage

Unaccompanied minors can only check in at the airport check-in desk, online check-in is not available.

Clients who have booked an extra seat must get a boarding pass for an extra seat at the check-in desk at the airport of departure before the end of flight check-in. Otherwise, the airline will not be able to provide this service.

At Vnukovo Airport you can check in Terminal A at the desks*:

  • 116-127 – check-in for domestic flights
  • 127B-H – check-in for domestic flights without luggage
  • 128-130 – Drop Off, luggage check-in for clients who checked-in online for domestic flights
  • 131-134 – check-in for international flights, entrance to the section is after passing passport and visa control in front of the section 135
  • 135-140 – Drop Off, luggage check-in for clients who checked-in online for international flights

*The number of operating desks depends on the number of flights departing at the same time.

At Sheremetyevo Airport, check-in can be done at counters No. 365-374 in Terminal C. Self-check-in counters are also available.

Pre-flight inspection and boarding of flights are carried out in Terminal B.

To save time on pre-flight formalities at the airport, check-in online on our website or via our mobile app. Online check-in is only available for clients who have purchased the Seat Selection service.

Begins:

  • 24 hours before departure

Ends:

  • 4 hours before departure at all airports

Boarding:

  • ends 25 minutes before departure
  • ends 20 minutes before departure from Moscow (Vnukovo) and Sochi

After checking-in online, you must print out your boarding pass and take it with you to the airport.

Contact the baggage drop-off desk at least 40 minutes before your flight.

Online registration is not available for:

  • unaccompanied children
  • customers with pets
  • flights St. Petersburg—Minsk—St. Petersburg
  • flights Moscow—St. Petersburg
  • flights from Istanbul (Sabiha Gokcen Airport)
  • customers with the "Extra seat" service

Read more in the transportation regulations