Pobeda Airlines LLC, Aeroflot Group - Contacts Skip to main content


Call Center

8 (809) 505-4-777 (calls are charged)

  • The VAT-exclusive price per minute (waiting time is also charged) is ₽55-60.17 depending on the region and service provider
  • Available 24 hours a day, 7 days a week

Please note that your mobile provider might not offer toll-number calls to their customers according to some tariff plans.

Send a message

Inquiries, queries, and requests relating to transportation by Pobeda Airlines LLC, as well as involuntary refund requests, can be submitted to the customer support center by filling in the feedback form at the links below.

  Send a message

  Request for involuntary refund

Complaints and original documents, required for refunds, are to send by post to the legal address of Pobeda Airlines LLC: property 4, building 1, p. Moskovsky, Kievskoe Shosse, 22nd km, Moscow, Russia, 108811