Choose your city
A
Alanya
Almaty
Anapa
Astrakhan
B
Barcelona (Girona)
Barcelona (Reus)
Bratislava
C
Cheboksary
Chelyabinsk
Cologne/Bonn
E
Ekaterinburg
Erevan (central stadium)
F
Florence (central station)
G
Gelendzhik
Gyumri
K
Kazan
Krasnoyarsk
L
Larnaca
M
Makhachkala
Milan (Bergamo)
Milan (central station)
Moscow (Vnukovo)
Munich (central station)
Munich (Memmingen)
N
Naberezhnie Chelny
Nalchik
Nazran (Magas)
Novosibirsk
P
Perm
Pisa
R
Rostov-on-Don
S
Saint Petersburg
Samara
Sochi
Surgut
T
Tbilisi
Tivat
Tyumen
V
Vienna (central station)
Vladikavkaz
Volgograd
Z
Zurich (central station)
Contacts
How to contact Call Centre?
Call Centre number is +7 (809) 505-4777. The price is from 55 to 60 rubles (excl. VAT) per minute including time on hold. Price depends on region and network operator.
If you are calling abroad please dial a number +7 (499) 215-2300 (you will be charged at international call rates).
Call Centre is working 24 hours per day, 7 days per week.
Connection with operator is possible just in case you have an access to paid lines (in most cases this access is denied for office and corporate phones).
How can I submit a claim?
Please email compliments, feedback or complaints to feedback@pobeda.aero.
Media enquiries
Elena Selivanova
Press secretary
elena.selivanova@pobeda.aero