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Contacts

How to contact Call Centre?

Call Centre number is +7 (809) 505-4777. The price is from 55 to 60 rubles (excl. VAT) per minute including time on hold. Price depends on region and network operator.

If you are calling abroad please dial a number +7 (499) 215-2300 (you will be charged at international call rates).

Call Centre is working 24 hours per day, 7 days per week.

Connection with operator is possible just in case you have an access to paid lines (in most cases this access is denied for office and corporate phones).

How can I submit a claim?

Please email compliments, feedback or complaints to feedback@pobeda.aero.

Media enquiries

Elena Selivanova

Press secretary
elena.selivanova@pobeda.aero